Frequently Asked Questions
Hi, if you have questions, or at any point you’re confused, or too annoyed, to dig through this page to find the answer you’re looking for, just email us
If you prefer to not market your products through a subdomain such as xyz.zemuria.io, you can instead connect your own domain, which you may have bought at any domain provider like Google domains, Godaddy, BigRock, Hostgator, etc. Navigate to the Subscription tab. Please unlock your one-time custom domain integration plan. You can follow the instructions there for integrating your domain.
No. You can buy your domain from any domain provider like Google domains, Godaddy, BigRock, Hostgator, etc.. and integrate them with the E-commerce website you created with Zemuria. The One-time Custom Domain Integration Plan is a one-time fee we charge for enabling you to host your Zemuria store - but on your custom domain which you may have purchased elsewhere.
There are fairly detailed step-by-step instructions in the Domain section of your Admin Panel. Try them out first. However, If something goes wrong, please feel free to email us at firstname.lastname@example.org and we’ll get back to you within 24 hours.
Yes. You can choose to buy/increase any number of products in your store, at any point in time throughout your subscription. For doing so, please navigate to the Subscriptions tab where you can add more products
There’s no need to install plugins for Facebook Pixel, Google Analytics, Facebook Pixel, Whatsapp chat plugins, delivery plugins, SEO, and other store optimization plugins to boost your online business. Zemuria is a plug-in free architecture to make your life easy as a store owner. All of this, and so much more, comes bundled with your subscription and accessible from your Admin Panel at no extra cost.
Yes. If you accept international payments and operate internationally, you can integrate Paypal and Stripe payments to your Website providing your customers with more flexibility to pay. Apart from this, you cannot integrate any other payment gateway. We are striving to add more payment gateways to make it easy for you to accept payments. If you have a specific request for a popular Payment Gateway for your country, please do email us for the same.
If still nothing works, please write to us at email@example.com and we will help you with other alternatives at the earliest.
At this moment, for our early adopter customers,we are providing free onboarding support to set up your site, and including complimentary design services too. Our team will be in touch with you when you are getting onboarded